Privacy Policy


This document outlines the privacy and cookie practices of KNOWLEX, a limited liability company in Dubai. KNOWLEX acts as the data controller under the Data Protection Act. By submitting your personal information to us, you agree to its collection and use as outlined in this policy. You can alter your consent preferences at any time by contacting us at We may update this policy, with the latest revision in January 2024.

Personal Information Handling

We handle personal data, including names, addresses, email addresses, phone numbers, and financial details like card numbers, strictly for website use, event participation, order processing, and fulfilling your requests, in compliance with data protection laws. Personal information is collected directly from you or from third parties for payment-related purposes, and is not stored post-transaction. We also collect automatic data like IP addresses and browser details to enhance our website and services.

Information Storage and Retention

You can modify, delete, or update your personal information via your account profile or by contacting customer support. While we aim to comply with such requests, some residual information may remain in our records but won’t be used commercially. We retain your information as long as necessary for service provision or as required by law. For account cancellation or to discontinue information use, email us at Your data helps us manage events and analyze visitor traffic for improvements.

Data Transfer and Disclosure

We don’t disclose personal data except as stated in this policy or with your explicit consent. This includes sharing data with companies for order fulfillment and third-party service providers for data processing and other services. We take measures to protect your data with these third parties. Disclosure may occur for legal reasons or for protecting our systems and compliance with judicial or governmental orders.

Security Measures

We prioritize the security of your personal data but cannot guarantee absolute safety due to the inherent risks of internet transmission and electronic storage. We use commercially acceptable security measures but cannot be held liable for any breaches.

Use of Cookies

We use cookies, small files stored on your computer, to enhance your experience on our website. These cookies help recognize your browser and provide services like preserving your shopping cart. You can manage cookie settings in your browser, but some website functionalities may be limited if cookies are disabled.

Links to Third-Party Websites

Our website may include links to other websites with their own privacy policies. We are not responsible for the content or privacy practices of these external sites and encourage you to review their policies. We welcome feedback about these sites for the integrity of our website.

This privacy policy is designed to be clear and understandable, ensuring that users know how their data is handled and their rights regarding it