Terms and Conditions


This platform is managed by KNOWLEX, an LLC based in Dubai. We advise you to carefully review these Terms & Conditions before using our site. By accessing any part of our site, you agree to these Terms & Conditions fully. KNOWLEX may update these Terms & Conditions without notice, and by continuing to use the site, you accept these changes. These Terms & Conditions were last revised in January 2024. We reserve the right to alter them anytime and to deny entry to our events or conferences for behavior violating these Terms.

Privacy and Data Use

By attending our events, you consent to the use of any photographs taken of you for promotional purposes. If you wish to have any photo removed, please email us at info@universal-tech-expo.com, and we’ll act accordingly.

Ticket Issuance

Our events offer Free Tickets. Upon providing necessary details, we’ll send you an email with ticket information. Certain tickets might require complete information before issuance. Tickets come with a confirmation number and QR Code, which must be shown at the event registration to get your event badge. Free tickets are provided based on the event organizer’s approval and are subject to the laws of the United Arab Emirates.

Registration Process

In purchasing or registering for tickets, KNOWLEX may collect your data, which you allow us to store. You can request the removal of your data by writing to info@universal-tech-expo.com. Your data is used for commercial purposes as stated in our Data Protection Policy and Declaration of Consent.

Policy on Refunds, Cancellations, and Discounts

Ticket purchases for events, including hotel rooms, are non-refundable. KNOWLEX can revoke tickets at any time with a refund of the registration fee. In case of event cancellation by KNOWLEX, we’re not liable for any personal expenses incurred. Refunds won’t be issued for weather-related cancellations or those beyond the Registrant’s control. In case of a KNOWLEX-initiated event cancellation, refunds are limited to the remaining registration fees after deducting processing fees. Discounts apply only to new bookings and cannot be combined with other offers. For registration issues, contact us at info@universal-tech-expo.com.

Exhibitor Guidelines

KNOWLEX does not cover travel costs for event attendees. While we consider requests for day changes, they’re not guaranteed. All rented items (electronic equipment, furniture, etc.) must be paid for if damaged or lost. No refunds for cancellations. Complaints about rented items must be made before the event starts or immediately upon receipt for day rentals.

Marketing Communications

By accepting our terms, you agree to receive communications about our events and related offers. For opt-out requests or any issues, please email us at info@universal-tech-expo.com for a quick resolution.